Privacy Policy

This policy explains how www.kynorevaltrix.com collects and uses personal data when you browse this website, submit a travel enquiry, or contact us.

Controller. www.kynorevaltrix.com LLC, Unit 14, Horizon Business Center, 28 Velyka Vasylkivska St, Kyiv, 03150, Ukraine. Email: contact@www.kynorevaltrix.com. Phone: +380 506 092 8283. EDRPOU registration code: 71128562. Legal representative: Michael Weber, Managing Director.

Data we collect. We may process your name, email address, phone number, travel preferences, trip dates, destination interests, message content, IP address, device and browser data, cookie identifiers, and website interaction data.

Purposes of processing. We use data to answer enquiries, prepare trip options, communicate with you about requested services, maintain website security, measure website performance, manage records, and handle complaints or legal requests.

Legal basis. Processing is based on steps requested by you before entering into a service arrangement, our legitimate interest in operating and securing the website, compliance with legal obligations, and consent where cookies, analytics, or marketing tools require it.

Recipients. Data may be shared with hosting providers, email and IT support providers, analytics providers, customer communication tools, and travel suppliers only where necessary for trip planning or service delivery. We require appropriate confidentiality and data-handling safeguards.

Cookies and analytics. This website may use essential cookies for core functionality and may use analytics or remarketing technologies to understand traffic and improve services. Where non-essential tools are used, they should be activated on the basis of your choice. Cookie data may include online identifiers, pages viewed, referral source, approximate location, and session details.

Retention. We keep enquiry and customer communication data only for as long as reasonably necessary for the purpose collected, follow-up, recordkeeping, dispute handling, and compliance with applicable legal requirements.

Your rights. Subject to applicable law, you may request access to your personal data, correction, deletion, restriction of processing, clarification about recipients, and withdrawal of consent where processing is based on consent. You may also send a complaint using the contact details below or to the competent authority.

International transfers. If service providers process data outside Ukraine, we take reasonable steps to ensure appropriate contractual and organizational protection for the transferred data.

Contact and complaints. For privacy requests or complaints, contact www.kynorevaltrix.com LLC at contact@www.kynorevaltrix.com or +380 506 092 8283, or write to Unit 14, Horizon Business Center, 28 Velyka Vasylkivska St, Kyiv, 03150, Ukraine.

Related notices. Please also review our provider details, cookie notice, and booking terms available on this website before submitting any enquiry.

This policy is prepared with reference to Law of Ukraine "On Protection of Personal Data" No. 2297-VI of 01.06.2010, Law of Ukraine "On Electronic Commerce" No. 675-VIII of 03.09.2015, Law of Ukraine "On Consumer Protection" No. 3153-IX of 10.06.2023, Law of Ukraine "On Tourism" No. 324/95-ВР of 15.09.1995, Law of Ukraine "On Advertising" No. 270/96-ВР of 03.07.1996, and Law of Ukraine "On Ensuring the Functioning of Ukrainian as the State Language" No. 2704-VIII of 25.04.2019.